Our policies

A deposit holds your time and goes toward your service. Every set and fill takes one, and the menu marks each with a deposit tag. You book on the booking page, and I confirm by text.

Please give 24 hours' notice to cancel or move a visit, and your deposit moves with you. With less notice, I keep it. If you're running late, I hold 15 minutes for a fill and 20 for a first set. After that I shorten the visit rather than run over.

If you miss a visit without a word, I keep the deposit and ask for prepayment to hold your next one. If something comes up, a quick text is all I need.

Visits are for the client, 18 and over. The room is small and the work needs you lying still, so please come on your own. A friend is welcome to wait outside.

I ask every new client for a patch test before a first set. It shows how your skin responds to the adhesive. It helps, but it can't predict every reaction, so tell me about allergies, sensitive eyes and any reaction you've had to tape or eye products. If you notice burning, swelling, redness or blurred vision, tell me and call your doctor or go to urgent care.

Come with clean lashes: no eye makeup, no curler and no oil-based products around your eyes that day. Take contact lenses out or bring your glasses, and arrive five minutes early so we start on time.

If a set isn't what we planned, tell me within a few days and I'll make it right. I'll look at your lashes with you and we'll decide what to adjust.

Tips are welcome and never expected. You can add one when you pay at the end of your visit.